Payment Policy

Payment Policy

At due lati, we strive to make your shopping experience easy and secure. We accept a variety of payment methods, including:

  • American Express

  • Google Pay

  • Apple Pay

  • iDEAL

  • MasterCard

  • Maestro

  • PayPal

  • Shop Pay

  • Visa

Pricing & Taxes:

All prices listed on our website include 21% VAT, in accordance with Dutch tax law. The total price displayed at checkout is the final price, with no additional VAT fees added. There are no hidden costs, and the price you see is the price you pay.

Payment Methods:

Payments are processed securely via Shopify Payments, which supports a variety of payment methods, or through other third-party payment processors. Your payment will be charged at the time of purchase. If you experience any issues or need assistance with payment, please don't hesitate to reach out to our customer support team at support@duelati.com.

Currency:

The prices on our website are in EUR (€), as we are based in the Netherlands.

Security:

We take your payment security seriously. All transactions are encrypted using industry-standard SSL encryption technology to ensure that your personal and payment details are kept safe.

Payment Confirmation:

Once your payment is successfully processed, you will receive an email confirming your order and payment details. If you do not receive this confirmation, please check your spam folder or contact us for assistance.

Refunds & Returns:

For information about our return policy, please refer to our Return & Refund Policy page. Please note that while we do not charge a restocking fee, you are responsible for return shipping costs. We recommend using an insured shipping service for returns, as we are not liable for any loss or damage during the return process.